Shipping & Return Policy

Shipping Policy:

Usually the international logistics we choose is DHL, FEDEX, UPS, or USPS, etc., which are more common.

Generally, we will arrange your package within 24 hours, and you will receive the tracking information within 48 hours.

You can contact us anytime: cooghiofficial@gmail.com

We have a lot of products in our warehouse in the United States, if your shipping address is in the United States, then these products are free of shipping and tax. For details, please visit the page US FREE SHIPPING. Usually within 3-5 days you can receive your package.

For products that are not in stock in the US warehouse, we need to ship from our warehouse in Hong Kong, you need to pay some shipping fee, according to the distance, different regions have different charging standards:

Regions	USA Canada Mexico	Europe Australia Indonesia India	Malaysia Singapore Thailand	Hong Kong Macau Taiwan Philippines
standard	$80	$75	$25	Free

 

Refund Policy:

You need to send back the product you purchased by yourself. If there is no problem with the product itself, you will be responsible for the shipping costs incurred by sending the product back. Before sending it back, you need to contact us and send us some pictures of the complete product.
Email: cooghiofficial@gmail.com

After our product department receives your return, if the product is found to be damaged, after investigation, if it is not the responsibility of the shipping company, then we will deduct part of your cost.